Privacy Policy

1. Information We Collect

We collect personal information when you visit our site, place an order, subscribe to our newsletter, or contact us. The types of personal data collected include:

  • Personal Information: Name, email address, and phone number.
  • Payment Information: Credit card details (processed securely via Stripe) or PayPal information.
  • Order Information: Details of purchased gift cards, order date, and delivery confirmation.
  • Technical Information: IP address, browser type, operating system, and browsing activity.

2. How We Use Your Information?

We use the personal information we collect to:

  • Process Transactions: Use your personal and payment details to process your order and deliver digital gift cards.
  • Improve Our Website: Enhance user experience and services based on feedback.
  • Communicate with You: Send updates regarding orders, products, services, and promotional offers (e.g., Xbox, PSN, Steam, and Razer gift cards).
  • Personalize Your Experience: Tailor content according to your interests and browsing activity.

3. Information Sharing and Disclosure

We do not sell or trade personal information but may share data in the following situations:

  • Service Providers: We share personal information with trusted third-party providers to facilitate payment processing, order fulfillment, or customer support. These providers are contractually bound to maintain confidentiality and protect your data.
  • Legal Compliance: We may disclose your information if required by law or in response to lawful requests by public authorities (e.g., courts or government agencies).

4. Data Security

 We implement a range of security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure. We continually review and improve our security practices to protect your data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once the retention period has expired, we securely delete or anonymize your data.

6. Your Rights

You have the right to:

  • Access and Update Information: You can review and modify your personal details by logging into your account on redeemcard.net.
  • Opt-Out: Unsubscribe from promotional communications by following the instructions provided in the messages.
  • Request Deletion: Request the deletion of your personal information, subject to legal obligations or other legitimate business needs.
  • Data Portability: Request a copy of your data in a commonly used electronic format.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect data on site usage. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or notifications on our website.

 

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at contact@redeemcard.net or by visiting our Contact Us page.